Would love to hear what you dont like about the new format when venting and listening.Please add.

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Well!I hope you can write down your opinions here,so perhaps the owners will see how we feel and if need be change things back,or for the better for those using this site.
I went on here almost 24 hours ago as a listener and i have some one venting that’s never used the site before and she found it very hard to figure out what she was doing,and together it took to long to work what was going on.

Can you please add your bit .I know that the owners will correct,what is needed,as they have already fixed the spell check thank goodness! lol
Thanks :-)
I am not going to say any more my self as i know others may want to say what they feel.

1.Ok!Now we have been given some random name,to identify us and that sticks with us even if we come back much later.As a venter there isn’t privacy,if you were not happy with the past listener,and come back on again to vent,you could feel very uncomfortable to have some one see its you there again.So the privacy has gone..Even though that does seem like a good idea,it also doesn’t give the privacy to some one is stress.
2. The high lighted words are gone,so its hard to see quickly who is writing who isn’t.
3.Once disconnected I couldn’t get out and simply go back on waiting to chat again,i had to completely get out of blah to do so.That could have been just me,but I couldn’t figure it out at the time.

please disregard if any of this has change in the last few hours as Ive only come here now t put this question up.
Please add your thoughts so together our voice can be heard.

asked June 11, 2013

4 Answers

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Thanks for your feedback. To clarify a few things:

  • #1 Unsavory alias names has been resolved

    As for alias names now removing anonymity, I strongly disagree. If you identify yourself in the real world as "shiny bucket", then maybe we might have an issue there. But they are random words that mean nothing and are only there for you to identify who you last spoke with in the case that you forget to exchange profile information.


  • #2 Has been resolved. The "you" message and "stranger" message now has alternating background colors.


  • #3 Has been resolved. You should now see a "start a new conversation" button when you disconnect... though alternatively I don't really understand why leaving the site was the only solution, you could have just clicked "chat now" at the top of the page.


As for reported known bugs, refer to this thread:

New Chat: Current Known BugsIt is a new chat so there are still issues with it, please bare with us.
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I think it's cool that people can have random names and whatnot, but mine happens to be really bad! It randomized a really horrible name and people are put off by it even though I had no say in what my name was and I feel bad when they judge me by my horrible randomized name and just disconnect, so I know I'm not supposed to reveal what it is but I will say that the first word of it is "Hideous". It is really upsetting to me that this is supposed to be a helpful therapeutic website and you give me a name that has hideous in it? That word shouldn't even be in the randomizer, and the worst part is is that I can't change it for 24 hours. I'm sure other people have and will receive bad names as well so they need to be more user friendly in my opinion
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Personally, I don't like the new format. It doesn't seem to be compatible with several computers I am on.. and generally, it seems to disconnect when I don't want it too. I wonder if I'm the only one?:3
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I can't figure it out at all anymore. I really don't like this new format.