Every business really should have a communication page.
Websites ranging in dimensions and class from your local restaurant with a Fortune 500 company, have contact pages. Within my current startup I have seen many requests… in the pizza delivery guy letting us know he was in the door to potential investors looking to dicuss with your management team.

If you are setting encourage contact page (and finding the traffic volume on the local restaurant) you may not be considering how to regulate your contact requests when traffic increases. Nevertheless, you should.

Look at configuring automation that alerts support, sales or other stakeholders in the company when a contact request comes through. You could make a dropdown field in a form for kinds of contact requests. You are able to arrange logic practically in most marketing automation platforms that sends email alerts to the correct resource inside your startup according to what type of request the viewer selects.

I'd been buried with contact requests once we launched beta. As being a cloud-based product I saw many product support requests. Therefore we mapped form submissions on our contact page to make support tickets in Zendesk.

Make sure that you create redundancies so contact requests (important ones!) don't explore 1 recipient's inbox. You are able to alert multiple recipients, create reminder emails, or trigger automatic replies to get hold of requests with information that might solve their problem.
This is all quite simple to build with all-in-one marketing platforms like HubSpot.