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About Me | Look at should have a communication page. Websites ranging in proportion and class at a local restaurant with a Fortune 500 company, have contact pages. Inside my current startup I have come across a variety of requests… on the pizza delivery guy letting us know he was at the front end door to potential investors looking to speak with his management team. When you find yourself setting the contact page (and receiving the traffic volume of an local restaurant) you possibly will not be considering how to handle your contact requests when site traffic increases. Nevertheless, you should. Take into consideration configuring automation that alerts support, sales or some other stakeholders in your company when a message request comes through. You could make a dropdown field in a questionaire for sorts of contact requests. You possibly can arrange logic in most marketing automation platforms that sends email alerts to the suitable resource in the startup according to the type of request the viewer selects. I became buried with contact requests as we launched beta. Becoming a cloud-based product I saw many product support requests. And we all mapped form submissions on our contact page to make support tickets in Zendesk. Make sure that you set up redundancies so contact requests (important ones!) don't get lost in 1 recipient's inbox. You can alert multiple recipients, create reminder emails, or trigger automatic replies to contact requests with information that might solve their problem. |
Age | 50 |
Profile Header | BT |