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About Me | Look at should have a communication page. Websites ranging in proportions and sophistication at a local restaurant to the Fortune 500 company, have contact pages. When you find yourself setting encourage contact page (and finding the traffic volume of the local restaurant) would likely not be thinking about how to manage your contact requests when traffic increases. But you should. Take into consideration starting automation that alerts support, sales or some other stakeholders in the company when a contact request comes through. You could make a dropdown field in submit form for kinds of contact requests. You possibly can arrange logic in many marketing automation platforms that sends email alerts to the suitable resource inside your startup determined by the type of request the viewer selects. I had been buried with contact requests when we launched beta. Becoming a cloud-based product I saw many product support requests. And we mapped form submissions on our contact page to create support tickets in Zendesk. You should build redundancies so contact requests (important ones!) don't explore a particular recipient's inbox. You may alert multiple recipients, create reminder emails, or trigger automatic replies to contact requests with information which may solve their problem. |
Age | 46 |
Profile Header | Listener |