Unlink your platform accounts from your EA Account

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You can unlink other platform accounts from your EA Account in your EA Account settings. See how to do this here.
To play our games on other platforms, you need to link your platform accounts to your EA Account. This includes PlayStation Network IDs, Xbox Gamertags, Steam accounts, Epic Games accounts, Amazon accounts, and Google Stadia accounts.

You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

Yes

No
WHAT ARE THE RISKS?
When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress will not transfer over.

That means you’ll permanently lose access to all of the following:

games and game progress
DLC, expansions, and anything extra you have for your game
memberships and subscriptions
in-game purchases.
If you unlink your platform account and link it back to the original EA Account it was linked to, you’ll get back all of your stuff.

Do you play FIFA?
If you unlink a platform account that you use to play FIFA, and that account is still set as active in the Web or Companion App, you will lose access to the apps entirely on your account.

If you have more than one platform account on your EA Account that you use to play FIFA, you can change which one is active in the Web App or Companion App to greatly reduce the risk of losing access to the apps.

When we say greatly reduced, we don’t mean the risk is eliminated. If you want to make sure you can always access the Web and Companion Apps, we’d advise you not to unlink your platform accounts.

If you’re sure you’re okay with this risk, here’s how to switch accounts in the apps:

Sign into the app.
Tap or click on Settings.
At the top right, click Change beside the platform icon.
Image of FIFA Web App showing how to use Persona Selector to change active persona

Choose the platform account you want to set as active – it shouldn’t be the one you’re planning to unlink.
Do you play Apex?
If you unlink a platform account that you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors.

Instead of unlinking and relinking a platform account you play Apex on, it may be better to start fresh on a new account.

Category: asked October 9, 2021

24 Answers

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