the past five people i’ve tried to talk to haven’t responded and it’s taking awhile for the venter/listener count to appear and sometimes when i click one of the two options, it just takes me to a blank screen. is anyone else having this problem?
Have you tried to contact customer support? If you rent a hosting for your server, your provider should be able to explain to you the possible reasons for the resource failure. Maybe, they have some significant upgrade or something like it. Therefore, I always check how the provider supports its users when I look for a new service, it is very important. In my case, provider http://en.dignusdata.com/ is available 24 hours a day.