Hi there I am pretty new here and I passed through a hell lot of problems, so right now I want to make the others feel better. But I struggle a little with the approach, so I would like some suggestions. How should I introduce myself? Should I just question people or wait for them to tell me? And if they just do small talk, should I try to be more intrusive and ask about their problems or just let them be? And if they are in need of professional help and I can do nothing for them, what should I do? Any other advice is appreciated.