Feedback?

1

Sometimes listening to people who have got really complicated things to talk about is hard to try and help them and make them feel better, so I was just curious if anyone asks for feedback after being a listener in chat?

I don’t know if I should start doing it and if I should, how do I go about it?

Would it be helpful for venters to give constructive criticism or just positive/negative feedback in general about how a listener has helped?

I feel like I’d benefit from knowing what I did well and what I wasn’t go great at when I’m a listener.

Would it help those of you who are venters? Would I help those of you who are listeners?

Does anyone else ask for feedback at the end of a chat? If yes, has it helped you become a better listener?

Thanks for taking the time to read this! Appreciate it!

Tags: asked July 7, 2014

1 Answer

3
accepted
First join the listeners group. we actually have a few forums that address this type of thing. Personally I'm a bit more used to complicated but when I am overwhelmed I first let the venter finish whatever they are saying because often the last sentence changes things and is really important for other reasons, then I ask about a specific part of the larger picture. As listeners we don't "fix" anything but we can help the venter gain some clarity. Chances are if you focus on the big picture it will just frustrate both of you. So focus on something that is a part of it, something you do understand and try to help the venter work on that one thing. If the end if you feel you are in over your head let the venter know. But from my experience as long as you are supportive and moderately tactful you will be fine. join the listeners group this is all in there in greater detail. Johnathan has a list of listeners rules, read em.