Look at really should have a communication page. Websites ranging in proportions and sophistication originating from a local restaurant to your Fortune 500 company, have contact pages.
Within my current startup I've seen numerous requests… with the pizza delivery guy letting us know he was at the front end door to potential investors looking to dicuss with his management team.
When you're setting increase contact page (and getting the traffic volume of any local restaurant) you might not want to think about how to handle your contact requests when traffic increases. But you should.
Consider starting automation that alerts support, sales or some other stakeholders in your company when a message request comes through. You can create a dropdown field in submit form for sorts of contact requests. You may set up logic in many marketing automation platforms that sends email alerts to the right resource with your startup depending on what type of request the viewer selects.
I was buried with contact requests even as launched beta. Like a cloud-based product I saw many product support requests. And we all mapped form submissions on our contact page to build support tickets in Zendesk.
You should create redundancies so contact requests (important ones!) don't explore one particular recipient's inbox. It is possible to alert multiple recipients, create reminder emails, or trigger automatic replies to make contact with requests with information that will solve their problem.